Our Online Action Figures Shop Return Policy:
At EpicFigurines, we want you to have complete peace of mind when shopping for your favorite action figures. Here are the key details:
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Unused and Unopened Items: To qualify for a return, the action figure(s) must be in their original, unopened packaging, and in unused condition. We kindly request that you carefully inspect the item upon arrival before removing any seals or packaging.
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Easy Return Process: Initiating a return is simple. Just contact our customer support team, and they will guide you through the process, providing you with a return authorization and the necessary instructions.
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Refund or Exchange: Upon receiving the returned item(s) and verifying their condition, we will process your request for a refund or exchange, based on your preference. Refunds will be issued to your original payment method.
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Return Shipping: Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part, such as a wrong or defective item.
We strive to make your shopping experience enjoyable and worry-free, so don't hesitate to reach out to our friendly customer support team if you have any questions or concerns regarding our return policy. Your satisfaction is our top priority!
